Blog - page 3

Learn How Difficult Conversations Unlock Successful Digital, Agile, Devops and Lean Transformations

Negative Space

Negative Space

Is your tech team choosing safety by doing everything, or do you dump more than you do?

Real Results

Real Results

Don't let your engineers outsource risk by settling for a list of tasks, instead give them real business-meaningful targets and permission to fail.

Empathy & Compassion in Practice

Empathy & Compassion in Practice

There are over 100 words for feelings, from affectionate to yearning, but it’s likely you only use a few at work, if at all.

Motivational Interviewing

Motivational Interviewing

Empathetic listening works for intervening with addicts and schizophrenics, why don't you try it in conflicts over product features or customer deadlines?

Curiosity Flattens the Mountain

Curiosity Flattens the Mountain

Convincing a peer can feel like painfully pedaling up a mountain, but a dose of curiosity can take you through the pass and whizzing down the other side.

Hurry Sickness

Hurry Sickness

Is your tech team always rushing, but never improving? They may have "hurry sickness.”

© Douglas Squirrel and Jeffrey Fredrick. All rights reserved.