Conversational Transformation

Don't let your engineers outsource risk by settling for a list of tasks, instead give them real business-meaningful targets and permission to fail.

Get a behind-the-scenes look at Open Space in action from CITCON organiser, our own Jeffrey Fredrick.

Get a behind-the-scenes look at Open Space in action from CITCON organiser, our own Jeffrey Fredrick.

Get a behind-the-scenes look at Open Space in action from CITCON organiser, our own Jeffrey Fredrick.

There are over 100 words for feelings, from affectionate to yearning, but it’s likely you only use a few at work, if at all.

Empathetic listening works for intervening with addicts and schizophrenics, why don't you try it in conflicts over product features or customer deadlines?

Computers think in 1s and 0s, but the best tech teams welcome ambiguity and profit from vagueness.

Computers think in 1s and 0s, but the best tech teams welcome ambiguity and profit from vagueness.

Computers think in 1s and 0s, but the best tech teams welcome ambiguity and profit from vagueness.

Convincing a peer can feel like painfully pedaling up a mountain, but a dose of curiosity can take you through the pass and whizzing down the other side.

Is your tech team always rushing, but never improving? They may have "hurry sickness.”

Software has become commoditised, but that doesn't mean there's a race to the bottom. An accessible foundation means what you build on top can be much more ornate.