Conversational Transformation

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “scientific thinking”.

You've never been in a plane crash because accident investigations are blameless, but do you know how to run a blame-free postmortem?

This week on Troubleshooting Agile, we bring you a bumper edition of 2022’s Summer Shorts - Learning Loops. Taking iterative development to heart, Squirrel and Jeffrey discuss six learning loop topics in less than five minutes each.

"Scope" and "requirements" for software rely on a common understanding of basic concepts like "vehicles" or "names" but humans have no idea how to nail down those ideas.

One guy you've never heard of kept the Apollo moonshot on track - by holding great meetings and taking super notes. Do your ADRs and Notion pages measure up?

How can your organisation be simultaneously fast and collaborative? Foster willingness to fail successfully and collaboratively, while applying strong leadership and accountability.

How can you do risky experiments even in the most risk-averse organisations?

You know investing in skills or tech advancements will speed you up, but how to make it happen? Convincing your boss is all kinds of wrong!

Use a shared language to ensure good ideas for your product or team aren't crushed before they get a chance to live.

ChatGPT is a boring writer, but can be a fantastic teacher. This week on Troubleshooting agile, we discuss how you can use AI language models to learn how to have difficult conversations with colleagues and disappoint them helpfully.

Incompatible regulations, competing customers - this week, a listener in a government IT agency tells us about his team's difficult challenges.

Phoenix Project author, Gene Kim, is back on Troubleshooting Agile to discuss the groundbreaking theories of organizational management described in his new book, Wiring the Winning Organization.