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Learn How Difficult Conversations Unlock Successful Digital, Agile, Devops and Lean Transformations

Estimates - A Productive Argument, Part I

Estimates - A Productive Argument, Part I

Inspired by our productive disagreement last week, we discuss the beneftis and perils of estimates, particularly if they become known outside the team.

Precision Tuning

Precision Tuning

Squirrel describes how he deals with "motherhood and apple pie" strategy descriptions. We discuss the value of probing questions and productive conflict.

Adversarial Analysis

Adversarial Analysis

Squirrel describes how he tells clients to handle overly specific, too-coherent directions. We discuss illustrative examples and applications.

Directive vs Mutual Learning

Directive vs Mutual Learning

A client challenges Squirrel on his directive coaching style, and we reflect on the differences between being asked for advice and manipulating information flow to "win" an argument.

Terrified the Engineers will Quit

Terrified the Engineers will Quit

We talk about how fear of key software developers leaving tends to create the circumstances which drive them away, and the way out of this trap.

Product Owner vs Process Owner

Product Owner vs Process Owner

We reflect on the differences between two types of owners and their objectives: IT projects or external user products.

Forced to Excel

Forced to Excel

We look at how companies have phenomenally profitable technology operations, and what we can learn from them in organisations where IT is a "cost centre".

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