Conversational Transformation

Squirrel describes how he tells clients to handle overly specific, too-coherent directions. We discuss illustrative examples and applications.

A client challenges Squirrel on his directive coaching style, and we reflect on the differences between being asked for advice and manipulating information flow to "win" an argument.

We talk about how fear of key software developers leaving tends to create the circumstances which drive them away, and the way out of this trap.

We reflect on the differences between two types of owners and their objectives: IT projects or external user products.

We look at how companies have phenomenally profitable technology operations, and what we can learn from them in organisations where IT is a "cost centre".

We look at thinning features to achieve a better return on investment, for customer features and productivity improvements.

We discuss a learning loop topic—OKRs—in five minutes or fewer.

We discuss a learning loop topic—retrospectives—in five minutes or fewer.

We discuss a learning loop topic—walking the board—in five minutes or fewer.

We discuss a learning loop topic—elephant carpaccio—in five minutes or fewer.

We discuss a learning loop topic—weekly planning—in five minutes or fewer.

We discuss a learning loop topic—basic daily learning loop—in five minutes or fewer.