Conversational Transformation

We discuss tech organisations effectively improving incrementally, and examples of those doing without learning.

We discuss what happens when you run out of difficult conversations and consensus isn't going to happen.

We reflect on Ken Kocienda's tweet about Apple designing the iPhone and what this tells us about improving our own delivery.

We're seeing amazing results from just asking clients to go faster — and explaining the reason.

Squirrel claims data consistency is an inadequate excuse. We explore this position and ask why companies are obsessed with having a single source of truth.

Jeffrey describes a new idea from Marquet, the division between "red work" and "blue work." We discuss how to balance these methods, and when imbalance might be useful.

Squirrel notices some coaching clients prefer to work much harder rather than discuss trust issues. We describe ways you can overcome this habit.

Squirrel and Jeffrey ponder the lessons of their youth and ask if such a fast moving industry has no time to learn from the past?

Squirrel and Jeffrey develop a metaphor describing effective product alignment, and suggest some ways to apply and misapply it.

Jeffrey contrasts common organizational dynamics. Squirrel worried "product-led" could leave out important opportunities to bring everyone in. We settle on "product-aligned."

Squirrel and Jeffrey describe Marquet's "Psychological Ownership" and how it goes beyond the "turn signal" they've previously advocated for.

Squirrel and Jeffrey discuss the difference between friendly and effective and the common confusion between being liked and being successful.